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Frequently Asked Questions
What is your shipping Policy?
FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES for prints are calculated based on your cart total as follows:
| Cart Totals | Standard Shipping | 2-Day Shipping | Overnight Shipping | International Shipping |
| $0 - $49.99 | $9.49 | $14.99 | $19.99 | $11.89 |
| $50 - $149.99 | $16.99 | $24.99 | $34.99 | $21.247 |
| $150 - $199.99 | $19.99 | $29.99 | $39.99 | $24.99 |
| $200.00 - $249.99 | $26.99 | $39.99 | $54.99 | $33.74 |
| $250 - $499.99 | $29.99 | $44.99 | $59.99 | $37.49 |
| $500 - $999.99 | $49.99 | $74.99 | $99.99 | $62.49 |
| $1000 + | $99.99 | $149.99 | $199.99 | $124.99 |
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Free Shipping up to $60.00 is included the price of the Original Painting. Allison will contact you if here is a difference between the Free Shipping maximum and the fees listed below. These items will be based on weight: All International orders will not include a mat, and will be sent securely in a shipping tube.
| Cart Weight | Ground Shipping | Expedited 2 Day Shipping |
| Up to 5LBs | $ 9.95 | $19.95 |
| 5 - 10 LBs | $15.95 | $29.95 |
| 10-15 LB | $19.95 | $39.95 |
| 15 LB + | $29.95 | $49.95 |
What is your Policy on Returns/Exchanges/Refunds?
Our policy here at Allison Barrow- Raw Strokes, we want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact us here and include your order number and a brief description of what’s going on. Someone from our office will contact you to see how we can help.
There’s a 15% restocking fee that is applied for any order canceled or exchanged.
How can I keep up with your new work?
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter!
You can also follow us on our social media pages as we are constantly posting about new work!
